Warranty

Warranty Policy (90-Day Full + 2-Year Parts)

At Restaura, we take pride in delivering high-quality craftsmanship with every bed frame. To give you complete confidence in your purchase, we offer a 90-day full warranty alongside a 2-year parts replacement warranty—ensuring long-term peace of mind.

Warranty Period


Warranty Type Coverage Period
Full Warranty 90 calendar days from purchase date
Part Replacement Warranty 2 years from purchase date

This warranty is valid from the original purchase date and applies only to the initial customer. It is non-transferable.

What’s Covered

Our warranty covers manufacturing defects in:

  • Structural components – including headboards, footboards, side rails, and centre support bars
  • Metal fittings – such as bolts, brackets, and support legs
  • Factory finishes – including paint or coatings affected by peeling or blistering due to defects
  • Faulty parts – eligible for free replacement within the 2-year period

What’s Not Covered

The warranty does not cover:

  • General wear and tear (e.g. scratches, scuffs, or natural fading)
  • Damage caused by:
    • Incorrect assembly or use of power tools
    • Use of unsuitable mattress sizes or excessive weight
    • Exposure to moisture, humidity, mould, or water damage
    • Misuse, accidental damage, or improper handling/storage
  • Mattresses, bedding, or accessories unless explicitly stated
  • Any repairs or alterations carried out without authorisation

Warranty Scope

This warranty applies only to bed frames sold by Restaura, unless otherwise specified on the product page.
Please refer to individual product listings for any additional terms.

How to Make a Claim

If you need to make a warranty claim, please follow these steps:

  1. Take clear photos of the issue (both close-up and wide shots)
  2. Email us at info@restaura.co.uk
    • Your order number or proof of purchase
    • Images of the issue (max 10MB)
    • A short description of the problem and when it occurred

Our team aims to respond within 2 working days with the next steps.

Our Promise

At Restaura, we stand behind the quality of our products. Our goal is to provide you with durable, reliable furniture and a smooth, stress-free experience from purchase to aftercare.

Contact Us

Customer Support – Restaura UK
Email: info@restaura.co.uk
Phone: +447517278722